TODAY
Every order becomes a small negotiation.
- The customer asks; you ask production; production asks for missing details.
- Artwork moves through attachments and gets checked again at every stage.
- A status answer requires another phone call.
FOR BRANDS
Sell custom products without chasing production for every answer.
Craft Works keeps product rules, quotations, files, orders and production status in one flow shared with your manufacturers. You keep the customer, the brand and the margin.
ONE PRODUCT, ONE PATH
Product configured once
↓Complete order with approved files
↓Manufacturer receives a production-ready job
WITH CRAFT WORKS
The order carries the answers production needs.
- The customer submits complete requirements.
- An accepted quote becomes a production job without retyping.
- Files and status stay visible on the same order.
WHAT THE BRAND GETS
Three improvements your team can feel every day.
Complete enquiries and quotes
Variants, quantities, personalisation and files arrive in the format the product requires.
Automatic production handover
The accepted order reaches the right manufacturer with approved data attached.
Status without chasing
You can answer the customer without phoning the plant for every update.
WORKING EXAMPLE
A customer can submit a production-ready product instead of a vague request.
Open the current configurators and follow the product flow yourself.
Open configurator showcaseQUESTIONS BRANDS ASK FIRST
The relationship stays yours.
Can I stay with my current manufacturer?
Yes. We can start with the partners you already use and add another only when you want to.
Do you sell to my customers?
No. Craft Works sits behind the sale. The customer, offer and margin remain yours.
What can the pilot cover?
One product flow: its intake or configurator, production handover and repeatable automation.
THE PILOT
Start with one process that still depends on manual coordination.
We agree the scope, build the tool it needs and test it on real orders. The agreed pilot scope is free, and there is no obligation to continue.